CRM Strategies and Voice Marketing - DF25S69

This study material provides a practical understanding of Customer Relationship Management (CRM) strategies and voice marketing techniques used in digital business environments. It covers CRM concepts, customer data management, segmentation, analytics, automation, customer retention strategies, voice search optimization, personalized voice communication, and conversational marketing. Students also learn about CRM tools, campaign tracking, and emerging trends in voice technologies. With practical examples and simplified explanations, it equips learners with the skills needed to build strong customer relationships and effective digital marketing strategies.